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Covid-19 Updates

TILE IMPORTER COVID TRADING CONDITIONS (LOCKDOWN 6)

Tile Importer, like everyone, are striving to maintain our business and support our customers during the most recent COVID restrictions put in place by the Victorian State Government.

As a result, our store is closed to all general members of the public until COVID restrictions are lifted by the Victorian State Government.

All sales during this time must be completed via email by sending your inquiry to: quotes@tileimporter.com.au or via our Ebay Store http://www.ebaystores.com.au/Tile-Importer-Timber-Merchants which can be accessed via the button on our website homepage.

If your request is suitable for Click and Collect style process, we will contact you to organise when and where to attend onsite and a contact number to ring. Staff will bring the product and place it safely in your vehicle. Only items that can be readily placed in your vehicle will be available, subject to Occupational Health and Safety and WorkCover compliance.

Deliveries are still available at this stage via our normal courier service.

Trades people are still able to attend In-Store at this stage subject to following conditions:

  • Payments must be COVID safe;
  • Trades people must provide legitimate documentation to show you are a registered trades person;
  • You must supply contact details to enable ongoing COVID tracing in compliance with government directions;
  • You must wear a Face covering;
  • You must practice safe distancing; and
  • You must not attend if you are suffering any flu like symptoms whatsoever.

We will continue to develop our model as the situation evolves so check in with us regularly for updates.

We apologise for any inconvenience but again these are unprecedented times & we all need to come together as a community to keep everyone safe.

All of us at Tile Importer hope you stay safe and look forward to seeing you back in store soon.

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