Covid-19 Updates


Tile Importer, like everyone, are striving to maintain our business and support our customers in these unprecedented times.

Our Business Model is continually changing to keep in-step with the COVID restrictions put in place by the Victorian State Government.

We will continue to strive to provide the best service we can, that complies with all rules and regulations, and ensures your personal safety as well as those of our staff.

Our store is now open to everyone.

Trades People and Customers can attend In-store subject to the following conditions:
• Payments must be COVID safe;
• You must supply contact details to enable ongoing COVID tracing in compliance with government directions;
• You must wear a Face covering;
• You must practice safe distancing; &
• You must not attend if you are suffering any flu like symptoms whatsoever.

Sales can also be completed via email by sending your inquiry to:[email protected] or via our eBay Store http://www.ebaystores.com.au/Tile-Importer-Timber-Merchants accessed through the button on our website homepage.

Deliveries are available via our normal courier service.

We will continue to develop our model as the situation evolves so check in with us regularly for updates.

We apologise for any inconvenience but again these are unprecedented times & we all need to come together as a community to keep everyone safe.

All of us at Tile Importer hope you stay safe and look forward to seeing you back in store now we are once again open.





metropolitan & country




since 1967




over 12,000 products

Leaking Toilet: Causes and Fixes

by | Jan 7, 2022 | Blog | 0 comments


Stepping on water leaking from your bathroom toilet is an unpleasant experience. But more than being gross, it will cause other problems like damage to your property and increased water bills.

Read on to learn about various causes of leaking toilets and how to fix them.

The Flapper is Stuck Open

Sometimes, the flapper’s chain or link arm can catch on something in the tank, keeping the flapper open. The flapper could also be wedged open or be misaligned. If it’s unable to close, water will continuously pour into the bowl.

A simple adjustment can fix the problem. However, if the flapper is worn or has built-up sediment, you might need to clean or replace it.

Broken Flush Pipe Seal

If the leak seems to be coming from above the pan but below the cistern tank, your toilet’s flush pipe seal may be worn. To replace the seal, you’ll need to lift the cistern tank away from the bowl. This isn’t a particularly difficult repair for non-professionals, but it is recommended that those with no experience hire a plumber.

Loose or Broken Toilet Seal

Loose Flange Bolts

Toilets are bolted to the floor and attached to a flange. A flange is attached to the floor around the top of the sewer pipe.

These bolts can loosen over time, causing your toilet to be unstable. If your toilet moves or rocks, it might damage the flange seal. If the seal is loose or cracked, water will leak from the base of the toilet.

When this happens, you will need to remove the toilet and replace the seal. If the flange itself is broken, you will need to call a professional.

Cemented Toilets

In addition to the flange, toilets are also sealed along the perimeter of the toilet’s base.

Older toilets are usually cemented to the tiles. These make them very sturdy, but poor installation can still cause them to become unstable with time. Toilets that are cemented to the floor are also harder to remove. Should this happen with a cemented toilet, you will definitely need a professional.


Siliconed Toilets

Nowadays, toilets are secured to the floor with silicone. As with cemented toilets, they usually only come loose due to poor installation. Unlike cemented toilets, however, they are easier to fix, and you can do it yourself if you have some DIY experience.

You can cut around the base of the toilet, allowing you to remove the toilet and reach the pan collar. You can then replace the leaking seal and caulk the toilet to the floor.

Worn Out Inlet Valve or Float Ball

When you flush, water pours from the cistern tank into the pan, and the inlet float ball lowers with the water level. This opens up the inlet valve, refilling the tank. If either of these aren’t working properly, it can cause the toilet to keep filling up.

If this happens, you will need to replace the inlet valve and float. ball. It is recommended that you hire a professional for this.

Drainage System Issues

A leak coming from between the toilet and the floor is a sign that there is a problem with the drainage system. It is recommended that you hire a professional plumber for this as the toilet will need to be removed and it will require a more complicated fix.

Generally, hiring a professional should be your first option for fixing your bathroom toilet. They will ensure that the job is done right, and you won’t have to risk losing more money due to an improper fix.

Modern Bathroom Toilets

Find high-quality, modern toilets and other bathroom accessories at competitive prices through Tile Importer. With our bathroom products, you will rarely suffer from leaks and other problems with bathroom appliances.

Talk to our team by calling us at (03) 9562 7181 or emailing us at [email protected]. You can also visit us at 17 Natalia Ave, Oakleigh South, 3167 Victoria.


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