Covid-19 Updates


We are delighted to announce that our store is now fully open without any restrictions. Our top priority has always been to provide exceptional service while ensuring the safety of our customers and staff.

During these unprecedented times, we have adapted our business model to comply with the COVID restrictions put in place by the Victorian State Government.

Both Trades People and Customers are welcome without any limitations, and there is no need for a prior appointment. Our sales team is ready to assist you with any inquiries you may have.

You can easily purchase from the many products listed on our website, and for any special orders or items not listed, please feel free to email us at [email protected].

We continue to provide our normal courier service for all deliveries.

We will remain vigilant and make changes to our model if necessary. Please check our website regularly for any updates.

We would like to express our gratitude for your cooperation and support during these challenging times. We look forward to seeing you soon at Tile Importer and wish you good health and safety.




metropolitan & country




since 1967




over 12,000 products


Tile Importer Pty Ltd is the leading family-owned supplier of quality timber flooring in Melbourne. We provide a broad range of softwood and hardwood timber flooring. Whether the flooring variety you need is a chipboard, spotted gum, engineered flooring, hardwood parquetry or a laminated board, we’ve got you covered.

As a trusted timber flooring wholesaler, we get our products from industry-leading manufacturers, including Preference Floors, D&R Henderson, Hurford Hardwood and Kronoswiss. We deliver flooring solutions that meet the needs of property owners, contractors, and home builders regardless of their budget, style, and preference.

Top Selling Flooring Products

Why Use Timber for Your Flooring Projects

Timber floors always stay in style; they give a living space a timeless touch of class and charm.

Timber flooring is also durable and easy to maintain. You can clean major and minor spills effortlessly. You can expect these floors to last for many years with proper care.


Check Out Timber Products at our Showroom or Online Store

We invite you to drop by our showroom to view our products. Our display centre, located at 17 Natalia Avenue, Oakleigh South, Victoria 3167, offers timber floors in varying board widths and grades to satisfy the requirements of your flooring project.

If you’d like to see samples of our products up close, approach one of our friendly and knowledgeable sales staff. We’ll consider your project requirements and recommend a product that suits your budget and style. Alternatively, please browse our online store to find the timber floor you need. Check the brochures from our manufacturers or talk to our chat support representatives to learn more about our flooring products.

Get a free quote for our hardwood and softwood timber flooring by calling (03) 9562-7181 or emailing [email protected].


Frequently Asked Questions


Can I install my timber flooring right away?


Before you install your flooring, they must become appropriately acclimatised first. Store your flooring inside an enclosed building that receives flowing ventilation. If this is the room where the flooring will be installed, even better! Fit a moisture barrier to protect your flooring from moisture. Do not store the flooring in sheds or plastic covers exposed to direct sunlight. These conditions will limit the free flow of air and induce extremely high temperatures, damaging the flooring. During storage, regularly check the flooring to ensure there isn’t a condensation build-up. Make sure any protective covering does not trap rising moisture.

During acclimatisation, the conditions in the rooms where the timber is to be installed must be equal to those prevalent during the occupation. The moisture content of the wood must be equal to that of the room before installation.

Do not install during or after extreme weather conditions. Prolonged, excessive rain or dry heat either prior, during, or after installation will result in the timber gaining or losing moisture which will cause the floor to expand or contract. If abnormal weather occurs before or during installation, ask your supplier for advice before proceeding.

Where there are specialised conditions such as high humidity, underfloor heating, or permanent air-conditioning, it is of utmost importance that extra attention is given to on-site acclimatisation. Every precaution must be taken to prevent moisture uptake before and after laying. Heating must be turned on during winter and air conditioning during summer while the flooring is acclimatising.



How long before I can install my timber flooring?


Timber must be acclimatised on-site for at least fourteen days during warm, dry weather. If it’s winter, you don’t need to acclimatise your flooring — this will usually result in the floorboards taking up moisture and expanding, with shrinkage subsequently taking place in summer.


What precautions should I take before installing my floor?


Timber flooring will always have a degree of movement in individual boards because timber is a hygroscopic material that absorbs and transports moisture. To minimise this effect, here are some precautions you can take.

  • Avoid direct sunlight through windows.
  • Make sure they are covered until curtains can be installed.
  • Take extra care during installation and when using temporary protection. If a protective covering is required while tradespeople complete their work, using a material that breathes readily, such as cotton sheets or similar, is essential.
  • When considering the final finish, remember timber flooring needs to be able to expand and contract in each individual board.


Are there any specifications for my timber flooring installation?


Where flooring is laid after the erection of the walls, there must be a minimum 10mm clearance between the flooring and the bottom plates, which are parallel to the direction of laying. This clearance is acceptable for rooms that are 3 – 4 metres in width. If a room is wider than this, including sections of floor that continue through doorways, a proportional increase in the clearance is required. Expansion joints must be fitted if the room size or a continuous run is 6 metres or over.

Suppose the above is done correctly and the flooring has been fixed appropriately; when natural movement occurs due to moisture variances and average seasonal weather, the walls will not be affected.


Is my timber flooring too moist?


Our timber flooring has been moisture tested by the manufacturer and tested again at the Tile Importer yard to the manufacturer’s specifications. Still, before installing, it is essential to do your own moisture test to ensure the product is not compromised by condensation or moisture. It’s better to find this out before installation than after.

Flooring is usually kiln-dried to a moisture content of between 9 – 12%. Under average weather conditions, this has been found to be the most satisfactory.

Moisture testing must be done with proper moisture testing equipment, and the owner must keep the results. Make sure the moisture content of the flooring is between 8 – 12%. If it’s higher or lower, don’t lay the flooring — contact Tile Importers, your builders, or tradespeople for help.



Can you install my floor for me?


As Tile Importer is primarily a store selling hardware and timber products, we don’t provide installation services, only sales and delivery. Reach out to builders and tradespeople for construction and installation services. If you need clarification on our products or services, call (03) 9562-7181 or email [email protected]. We’ll gladly help you regarding your timber flooring or any other products we sell.



Visit Our Display Centre

Do you want to see samples before purchasing? Feel free to head to our display centre to view our timber flooring products in Melbourne. Our team of experts will also assist you in choosing the best solutions to fit your project’s style and budget.

We look forward to welcoming you and helping you with your new timber floor.

Related Products


Do you want to see samples before purchasing? Feel free to head over to our display centre where you can view our timber flooring products in Melbourne. Our team of experts will also be there to assist you in choosing the best solutions to fit your project’s style and budget.

We look forward to welcoming you.

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